Returns & Exchanges

At Mochipan, we want you to love your fashion finds; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. All returned apparel must be in its original, unworn condition with all tags still attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging and include the printed return authorization slip inside the box.

• 3.
  Ship It Back

  Affix the prepaid shipping label to your package and drop it off at any authorized carrier location or scheduled pickup point.

• 4.
  Receive Your Refund

  Once our quality team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.